Bulk Ordering

What is a Bulk Order?

 

A Bulk Order is an order for 25 or more copies of the same title. In many cases, Scrub Hill Press can give bulk purchase discounts on orders of this size. To request a price quote please send an email to info@scrubhill.com, and depending on current volume we will respond within 1 - 3 business days from receipt of your request.

 
How do I place Bulk Orders?

 

If you have any additional questions or comments, please email the Dr. John Gordon directly at johndavidgordon@mac.com. Alternatively, call us on (800) 516-1088 [522-6657].

 
How do I receive a Bulk Discount?

 

To request a Price Quote, please contact us at info@scrubhill.com, and depending on current volume we will respond within 1 - 3 business days from receipt of your request.

 
What time does my order have to be received by the Bulk Orders Department in order to have processing begin the same day?

 

If you would like to have processing of your order begin on the day of acceptance, please ensure that we receive your order no later than 2 p.m. ET. If we do not receive your order by 2 p.m. ET, processing will begin on the next business day. Processing time will take roughly 3-4 business days (may increase or decrease depending on order requirements).

 
Will you check inventory before supplying a Price Quote?

 

On requests of 50-99 copies, inventory will be checked at the time the quote is accepted. Once we receive your faxed order form, we will confirm that these titles are available. Inventory is subject to change.
On requests of 100 copies or more, inventory will be checked at the time a Price Quote is requested. Inventory is subject to change.

 
How long is a Price Quote valid?

 

Price Quotes are valid for 10 business days. If a Price Quote is accepted after 10 business days, you will receive an Updated Price Quote for your approval or rejection.

 

Do Bulk Orders ship to multiple addresses?

 

Yes, we do! Please contact us at info@scrubhill.com for further instructions and applicable fees.

 
What payment options do you accept?

 

We accept Visa, MasterCard, American Express, and Purchase Order.

 
How do I pay by Purchase Order?

 

Account setup is required if paying by Purchase Order.
Purchase Orders are accepted for purchases of $500 or more.
Please allow 72 business hours for credit approval.

 
Why don't Bulk Orders charge Shipping and Handling?

 

We provide free shipping on Bulk Orders because we want to encourage you to buy direct with minimal problems.

 
Is a Bulk Order returnable?

 

No. Becuase of the discounts being extended, Bulk Orders with Scrub Hill Press are non-returnable.

 
Can I order books with customization?

 

Yes! We are happy to customize books with cover art for your company. We have worked with a number of Pharma companies to provide customized covers including 4 color advertisements on the inside front and back covers. In general, customization is cost-effective for orders >2500 copies. For more information send us an email at info@scrubhill.com or call us at (800) 516 1088.

 
What information is needed to place an order?

 

If you would like to place an order, please send a fax of your order to (800) 516-1088. We require the following information:
Name, phone number, company/institution
Date when the titles need to arrive (MM/DD/YYYY) - full date required.

Shipping Information:
Ship-to address (including City, State and Zip)
Ship-to telephone number

If paying via Credit Card please provide:
Credit Card Number and Expiration Date.
Exact Name on the Credit Card
Exact Bill-to address of the Credit Card (including City, State and Zip)

Contact